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This article helps to fix an issue in which Windows 10 doesn't install specific drivers for USB audio devices on the first connection.

Original product version: Windows 10, version 1703
Original KB number: 4021854

Symptom

Buried deep within the old Control Panel, Windows 10 still has the option to avoid installing drivers as part of Windows Updates. For most of us, the drivers are a welcome addition to keep things. Microsoft® ODBC Driver 13.1 for SQL Server® - Windows, Linux, & macOS. The Microsoft ODBC Driver for SQL Server provides native connectivity from Windows, Linux, & macOS to Microsoft SQL Server and Microsoft Azure SQL Database.

When you connect a USB audio device to a Windows 10 Version 1703-based computer the first time, the operating system detects the device but loads the standard USB audio 2.0 driver (usbaudio2.sys) instead of the specific device driver.

Cause

This issue occurs because the USB audio 2.0 driver (usbaudio2.sys) isn't classified as a generic driver in Windows 10 Version 1703. Therefore, the system assumes that a compatible, nongeneric driver is installed for the device even though the driver is generic.

This issue also causes Windows 10 Version 1703 to postpone the search for other compatible drivers through Windows Update that typically occurs immediately after you install a new device.

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Resolution

To fix this issue, use one of the following methods.

Method 1

To resolve this issue, install update 4022716.

Method 2

If the device-specific driver is distributed through Windows Update, you can manually update the driver by using Device Manager. For more information about how to do this, see update drivers in Windows 10.

Method 3

If the device is not yet connected, first install the device-specific driver, such as by using the appropriate installer. After the device-specific driver is installed, Windows 10 will select that driver instead of the standard USB audio 2.0 driver when you first connect the device.

Note

See the device manufacturer's user guide for specific instructions about how to install the driver.

Method 4

If the driver isn't distributed through Windows Update, you can manually reinstall the driver. To do this, follow these steps:

1. Install the device-specific driver (see Method 2).
2. Open Device Manager.
3. Right-click (or tap and hold) the name of the device, and then select Uninstall.
4. Restart the computer.

When it restarts, Windows will try to reinstall the device by using the device-specific driver.

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This step-by-step article describes how to enable the Plug and Play feature on devices that use a parallel port device.

Original product version: Windows 10 - all editions, Windows Server 2012 R2
Original KB number: 254664

Summary

Some Plug and Play devices that use a parallel port, such as early versions of Iomega Zip drives, may not be detected by Windows.

Enable Plug and Play detection

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1. Right-click the My Computer icon on your desktop, and then click Properties.

2. Click the Hardware tab, and then click Device Manager.

3. Click to expand Ports, right-click Printer Port (LPT1), and then click Properties.

   Note

   If have more than one printer port installed on your computer, click LPT2 or LPT3.

4. Click the Port Settings tab, click Enable legacy Plug and Play detection, and then click OK.

5. Restart your computer when you are prompted to do so.

After you restart your computer, Windows detects your Plug and Play hardware and the New Hardware Installation Wizard starts if the hardware is connected to the computer.

Note

The Legacy Plug and Play detection check box is not selected by default.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Note

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When Service Pack 2 for Windows Server 2003 is released, some more Parallel Port devices will require that you enable of Plug and Play detection before you can install them successfully. Specifically, you will have to enable Plug and Play detection before you install any Iomega Zip drives.